Responsibilities: Conduct market research to identify trends, potential opportunities, and competitors' activities. Develop a deep understanding of the target market. Develop and implement strategic plans to drive revenue growth and meet sales targets, both short-term and long-term. Identify and pursue new business opportunities, including corporate clients, group bookings, and partnerships with event planners, travel agencies, and other stakeholders. Build and maintain strong relationships with corporate clients, industry partners, and key decision-makers. Identify and negotiate partnerships, affiliations, and collaborations that can enhance the hotel's business opportunities. Prepare and deliver compelling presentations to potential clients, partners, and stakeholders to showcase the hotel's value proposition. Negotiate and finalize contracts and pricing agreements with clients and partners. Collaborate with revenue management teams to maximize room rates and occupancy levels. Maintain detailed records of business development activities, track progress against targets, and prepare regular reports for management. Manage and lead a team of sales professionals, providing guidance, coaching, and support to achieve objectives. Ensure excellent customer service for all clients, addressing inquiries and concerns promptly. Manage all aspects of the reservation process, including inquiries, bookings, cancellations, and modifications. Monitor room inventory and work towards maximizing occupancy rates. Respond promptly and professionally to guest inquiries, providing detailed information about room options, rates, and resort amenities. Coordinate with housekeeping, front office, and other relevant departments to ensure smooth check-in and check-out processes. Generate regular reports on reservation metrics, including occupancy rates, revenue generated, and booking trends. Analyze data to identify opportunities for improvement and implement strategies to enhance reservation performance. Requirement: A bachelor's degree in business, hospitality management, marketing, or a related field is typically preferred. A minimum of 5-7 years of experience in business development or sales roles, with a proven track record of achieving sales targets. Previous experience in the hospitality industry is highly beneficial. Excellent verbal and written communication skills in the local language and English. Additional languages may be an advantage, especially in international markets. Strong sales, negotiation, and presentation skills, with the ability to close deals effectively. In-depth knowledge of the hotel industry, market trends, and competition. A well-established network of potential clients, partners, and industry contacts. Strong analytical and problem-solving skills to assess market data and develop effective strategies. Experience in leading and motivating a team, with a collaborative and strategic leadership style. A strong drive to achieve and exceed business development and revenue targets. Flexibility to travel as necessary and work outside regular business hours. Bachelor's degree in Hospitality Management, Business Administration, or a related field. Proven experience in reservation management within the hospitality industry. Familiarity with reservation systems and software. Excellent verbal and written communication skills. Ability to interact professionally with guests, staff, and other stakeholders. Strong organizational and multitasking abilities. Ability to handle guest concerns and resolve issues in a timely and effective manner. Familiarity with industry trends and best practices. Commitment to providing exceptional customer service. Ability to anticipate and meet guest needs.