RESPONSIBILITIES:
- Oversee revenue management and distribution strategy and manage day-to-day yield operations.
- Daily pick-up analysis, strategy adjustments, and reporting.
- Perform competitive benchmark studies and follow market trends.
- Create and maintain an 8-month rolling demand calendar.
- Create and develop pricing strategies.
- Manage and oversee strategy for all 3rd party distribution.
- Responsible for assessing, analyzing, and pricing group business strategies.
- Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies.
- Ensure all related systems are configured correctly, validated, and working to full capacity.
- Ensure website booking process is maintained up-to-date and functional.
- Work in liaison with hotel sales and reservations departments as a team.
- Regularly check the input and the quality of data (segmentation, denials tracking, etc.).
- Conduct quarterly property performance reviews and develop strategic and tactical action.
- Responsible for best practice standards to include: competitor analysis; environmental scanning; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts.
- Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc.).
- Reduce the cost of distribution by finding new, less expensive means of delivering business.
- Prepare outline for and support the annual revenue budget process.
- Any other reasonable requests made by management.
EXPERIENCE & QUALIFICATIONS:
- 2 years of hands-on hotel revenue management experience.
- A strong command of both written and spoken English is required, additional languages an asset.
- Bachelor Degree or Diploma in Hotel Management, Tourism or Economic Studies.
- Highly computer literate with a high level command of Excel.
- Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets.
Berjaya Hotels & Resorts - Corporate Office
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